Everything written down about a building we clean starts on the visit record that lives in the folder left at that building. It carries the building name, the time the team arrived and the time it left, the tasks completed on the round, the stock drawn from the cupboard on site, and anything found and reported — a leak, a failed light, a door propped open. That record stays in the folder, in the building, where your own facilities staff read it and sign against it, and it is replaced when the folder is renewed at the start of a contract period.

What comes back to the office at 3 Warren Yard, Wolverton Mill, Milton Keynes MK12 5NW is the shift write-up, which the supervisor types from those records at the end of a night: buildings entered, rooms found locked, periodic tasks that fell due and were done, and tasks carried to the next visit. The scheduling desk and the supervisor who wrote it are the people who open it. It is kept for the life of the contract and afterwards for as long as the trading records it supports are required, because the same write-up is what an invoice is raised against.

While a shift is still running, the working notes of it sit on the supervisor's handset — a photograph of a leak under a sink, a note that a door code was changed at the entrance, a stock count taken on a landing. Those notes live on the handset until the shift is written up, and they are cleared from it once the write-up has been filed at the office. Contact details for a building manager sit alongside them for the length of the contract, so that a supervisor on site at half past nine at night can reach the person who holds the building.

Key and alarm information is held apart from all of that. JPKL GREEN FOX LIMITED, registered in England & Wales under company number 14118915, of 3 Warren Yard, Wolverton Mill, Milton Keynes MK12 5NW, is the controller of that information and of everything else set out on this page: alarm codes are kept at the office against a building reference, released to a supervisor for the single shift being worked, and keys are signed out on a tagged ring whose tag reads to that same reference, with the signing-out book kept at the office.

Hours worked go to an external payroll bureau each pay period, as names, hours and the buildings those hours were worked at, so that wages and statutory deductions can be calculated and filed with HMRC. Mail sent to scheduling@jpklgreenfox.space arrives at that same Milton Keynes office and is read by the scheduling desk; a message about a key, a code or an access route is confirmed back in writing and then filed with the contract, so that the change and the confirmation of it sit together.

This site is a set of plain files, and it asks Google's font servers for the two typefaces it is set in, which tells Google the network address of the device making that request — this is how a font arrives on any page served that way. The ticks made on the frequency register and on the twelve-week planner are held by your own browser while the page is open and stay on the device.

A correction asked for at the door is written up the same night and the office amends the record it holds. Anyone at a building we clean who wants to see what is written down about that building can ask, and the supervisor brings a printout to the next nightly visit.

The register, the twelve-week planner and the out-of-hours details are on the front page